Sometimes you need to have just a little extra support - somewhere between vendor telephone support and hardware break fix services. Our System Support Services are designed to fill that gap.

Maybe you need to deploy a technology solution that you don't have the resources to manage, or maybe you're not keeping up with those critical system patches that can make your systems vulnerable.

You can have access to on call resources that provide remote assistance and can be dispatched on site when situations get critical.

All System Support Service contracts include:

• Initial inspection and audit report
• Initial network diagram
• Initial system health check
• Remote diagnostics
• Quarterly non-site visit
• Physical inspection of servers
• Load all recent OS patches
• Technical inspection of server back up systems
• Written report of all system components (including recommendations if any)
• Access to level 1 telephone support
• Guaranteed service rate pricing